If you need to make a return, do so within 30 days. Items should be in their original packaging and in unused, undamaged & unaltered condition to receive a full refund. To process a return please use the CONTACT or EMAIL links to receive specific instruction, authorization code, and return address. Customer is responsible for return shipping costs. Used, Damaged, or Altered goods are NOT accepted for refunds.
Shipping & Handling:
Free standard shipping on all new purchases within the continental United States. All orders will be polished and shipped out within 2 Business days via standard shipping unless otherwise noted. Some gift items are made to order.
Availability and Price Fluctuations:
All Merchandise is subject to availability and prices are subject to change.
Ring Sizing & Jewelry Adjustments:
We do not offer any ring sizings or alterations at this time, all merchandise is sold as is. Soul Quest Studio, LLC. is not held responsible or liable for any damage to jewelry or gemstones during such alterations. I am thankful for my years of experience working on jewelry repairs, as I take the utmost care in creating jewelry that is user and jeweler friendly. Please contact me with any specific questions before you buy, I would be happy to give you any helpful information.